Dear Patients and Parents,
We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety and health.
We are happy to announce that we will be reopening our pediatric dental practices for routine dental care on Tuesday, May 26, 2020. As we reopen our practices, you will see some changes to our infection control processes and our office policies.
Infection control has always been a top priority for our practices and you may have seen this during your visits to our offices. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients, parents and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients, parents and staff. For example:
- Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
- To practice and aid social distancing we are limiting the number of parents or guardians to one per patient family. We are also asking that siblings, unless scheduled, not attend the dental appointment.
- To help reduce the spread of germs we will ask all parents and patients (over the age of 3 years) to wear a mask when in the office.
- We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
- You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients and parents in the reception area at any one time.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment or for more information, please call our offices at (760) 320-7621 for Palm Springs and (760) 365-4400 for Yucca Valley.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Dr. Gutenberg and Team