Effective Date: July 21, 2026
The Pediatric Dentists (“The Pediatric Dentists,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, online forms, appointment tools, email communications, telephone communications, and text messaging services.
By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with us, we may collect the following types of information:
- Your name, email address, mailing address, and telephone number
- Appointment requests, scheduling preferences, and general information related to your inquiry
- Information you voluntarily submit through website forms, email, telephone calls, or text messages
- Your consent and communication preferences, including your consent to receive text messages
- Technical information such as your browser type, device type, IP address, pages visited, referring website, and approximate geographic location
- Other information you choose to provide to us
Please do not submit detailed medical histories, diagnoses, insurance identification numbers, Social Security numbers, payment card information, or other highly sensitive information through general website contact forms or standard text messages. We may collect necessary patient and health information through more secure methods, such as by telephone, in person, or through an authorized patient portal.
How We Use Your Information
We may use the information we collect to:
- Respond to your questions, requests, or inquiries
- Schedule, confirm, modify, or cancel appointments
- Provide requested dental services and patient support
- Send appointment reminders and other service-related communications
- Send text messages you have agreed to receive
- Communicate office updates, information about our services, or promotional offers when permitted by law and consistent with your preferences
- Operate, maintain, secure, and improve our website and services
- Understand how visitors interact with our website
- Prevent fraud, misuse, security incidents, or other unlawful activity
- Comply with applicable legal, regulatory, and professional obligations
Text Message Communications
When you opt in to receive text messages from The Pediatric Dentists, we may collect your mobile telephone number, your consent to receive text messages, your messaging preferences, and information associated with messages exchanged between you and our practice.
Depending on the consent you provide, text messages may include:
- Appointment confirmations and reminders
- Scheduling and rescheduling communications
- Patient service notifications
- Office updates
- Responses to questions or requests
- Promotional or marketing messages when you have agreed to receive them
Message frequency may vary. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing goods or receiving dental services.
You may opt out of text messages at any time by replying STOP to a message. After opting out, you may receive one final message confirming that your opt-out request has been processed. For assistance, reply HELP or contact us using the information listed below.
Opting out of promotional text messages will not prevent us from contacting you through other methods or from sending communications that are legally permitted or necessary to provide services you have requested.
SMS Privacy and Information Sharing
We do not sell, rent, or share your mobile telephone number, SMS opt-in information, or text messaging consent with third parties or affiliates for their own marketing or promotional purposes.
We may share limited information with service providers that help us deliver text messages and operate our communication systems. These providers may use the information only to perform services on our behalf and are not authorized to use your mobile information for their own marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with service providers that support customer service and text messaging operations is permitted only to the extent necessary to provide those services. Text messaging originator opt-in data and consent will not be shared with any third parties, except vendors that provide messaging services on our behalf or when disclosure is required by law.
How We Share Information
We do not sell your personal information. We may disclose personal information in the following limited circumstances:
- Service providers: We may share information with companies that provide website hosting, appointment scheduling, communications, analytics, information technology, security, or other operational services on our behalf.
- Healthcare operations: Information may be used or disclosed as permitted or required for treatment, payment, healthcare operations, and other purposes authorized by applicable law.
- Legal requirements: We may disclose information when required by law, regulation, court order, subpoena, legal process, or governmental request.
- Safety and protection: We may disclose information when reasonably necessary to protect the rights, safety, security, or property of our patients, our practice, our employees, or others.
- Business changes: Information may be transferred as part of a merger, acquisition, restructuring, sale, or transfer of some or all of our practice assets, subject to applicable privacy requirements.
- With your authorization: We may disclose information for another purpose when you direct us to do so or provide appropriate authorization.
Healthcare and Patient Information
Information collected through this general website is not necessarily handled in the same manner as protected health information maintained in our official patient records.
When information qualifies as protected health information under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) or other applicable healthcare privacy laws, our use and disclosure of that information will be governed by those laws and by our Notice of Privacy Practices.
If there is a conflict between this website Privacy Policy and our Notice of Privacy Practices concerning protected health information, the Notice of Privacy Practices will control.
Cookies and Website Analytics
Our website may use cookies and similar technologies to operate properly, remember visitor preferences, improve functionality, maintain security, and understand how visitors use the site.
We may use Google Analytics or a similar analytics service to collect information such as pages visited, time spent on the website, device and browser type, referring website, and approximate city-level location. Analytics information is used to evaluate and improve the website and is not intentionally connected to patient dental or medical records.
When a cookie consent tool is provided, optional analytics technologies may be activated according to the choices you make through that tool. You may also manage or block cookies through your browser settings. Disabling cookies may affect certain website features.
Data Security
We use reasonable administrative, technical, and physical safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Website forms are transmitted using encrypted HTTPS connections when supported.
However, no website, email service, text messaging service, electronic transmission, or data storage system can be guaranteed to be completely secure. You should avoid sending highly sensitive medical, financial, or identification information through ordinary email, general website forms, or standard text messages.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain appropriate business and patient records, resolve disputes, enforce agreements, and satisfy legal, professional, insurance, and regulatory obligations.
Your Privacy Choices
Subject to applicable law, you may contact us to:
- Ask what personal information we maintain about you
- Request that inaccurate contact information be corrected
- Request deletion of certain information, when legally permitted
- Withdraw consent for optional communications
- Opt out of promotional emails by using the unsubscribe instructions included in those emails
- Opt out of text messages by replying STOP
- Ask questions or raise concerns about our privacy practices
Certain information may need to be retained when required for patient care, recordkeeping, billing, insurance, legal compliance, dispute resolution, or other legitimate purposes.
Children’s Information
As a pediatric dental practice, we provide services to children and may receive information about children from their parents, legal guardians, or other authorized individuals.
Our website is intended to be used by parents, legal guardians, and other adults seeking information or services for a child. Children should not submit personal information through this website without the involvement and permission of a parent or legal guardian.
Third-Party Websites and Services
Our website may contain links to patient portals, payment services, scheduling platforms, social media websites, or other third-party resources. We do not control the security, content, or privacy practices of independently operated third-party websites.
We encourage you to review the privacy policies of any third-party website or service before submitting information through it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, communication practices, technology, or legal obligations. When we make changes, we will revise the effective date displayed at the top of this page.
Your continued use of our website after an updated Privacy Policy is posted means that you acknowledge the revised policy. When required by law, we will obtain additional consent before using information in a materially different manner.
Contact Us
For questions, concerns, privacy requests, or assistance with your communication preferences, please contact: