Effective Date: July 21, 2026
These Terms and Conditions (“Terms”) govern your use of the website, online services, appointment-request tools, communications, and text messaging services offered by The Pediatric Dentists (“The Pediatric Dentists,” “we,” “us,” or “our”).
By accessing or using our website, submitting an online form, requesting an appointment, or opting in to receive text messages from us, you acknowledge that you have read and agree to these Terms and our Privacy Policy.
Website Use
The content provided on this website is for general informational and educational purposes only. It is not intended to replace professional dental advice, diagnosis, or treatment.
You should not rely on information from this website as a substitute for consultation with a qualified dental or healthcare professional. Always seek the advice of an appropriate provider regarding questions about your child’s dental health, treatment, symptoms, or medical condition.
Use of this website does not establish a dentist-patient relationship. A dentist-patient relationship is created only after the practice has agreed to provide care and the appropriate registration, consent, examination, and treatment processes have occurred.
Medical and Dental Emergencies
This website, its contact forms, email addresses, and text messaging services should not be used for dental or medical emergencies.
If you or your child may be experiencing a serious or life-threatening emergency, call 911 or seek immediate emergency medical care. For urgent dental concerns, call our office directly at [Practice Phone Number].
We do not guarantee that website inquiries, emails, appointment requests, or text messages will be reviewed immediately.
Appointment Requests
Submitting an appointment request through our website, by email, or by text message does not guarantee an appointment.
An appointment is not confirmed until you receive confirmation from The Pediatric Dentists. Appointment availability, providers, office hours, and scheduling policies may change.
You are responsible for providing accurate contact and scheduling information. Please notify us promptly if your contact information changes or if you need to cancel or reschedule an appointment.
Text Messaging Program
By providing your mobile telephone number and affirmatively opting in to receive text messages from The Pediatric Dentists, you consent to receive SMS or MMS messages from us at the number provided.
Messages may include:
- Appointment confirmations
- Appointment reminders
- Scheduling and rescheduling communications
- Patient service notifications
- Office updates or closure notices
- Responses to questions or requests
- Billing or administrative communications when appropriate
- General two-way communication with our office
- Promotional or marketing messages when you have separately agreed to receive them
Consent to receive text messages is not a condition of purchasing goods or receiving dental services from The Pediatric Dentists.
Message Frequency
Message frequency varies depending on your appointments, requests, communication preferences, and interactions with our office.
You may receive multiple messages in connection with an appointment, including confirmation, reminder, scheduling, and follow-up messages. Promotional messages, when authorized, may also be sent periodically.
Message and Data Rates
Message and data rates may apply according to the terms of your mobile telephone plan. The Pediatric Dentists does not charge a separate fee for receiving our text messages, but your wireless carrier may impose charges.
Contact your wireless carrier if you have questions about your text messaging or data plan.
How to Opt Out of Text Messages
You may opt out of receiving text messages at any time by replying STOP to any message from us.
After you reply STOP, you may receive one final confirmation message stating that you have been unsubscribed. After that confirmation, you should no longer receive messages through that text messaging program unless you provide new consent.
Recognized opt-out keywords may also include CANCEL, END, QUIT, STOPALL, or UNSUBSCRIBE, depending on the messaging service being used.
Opting out of text messages does not prevent us from contacting you through telephone calls, email, mail, the patient portal, or other legally permitted methods.
Text Messaging Assistance
For help with text messages, reply HELP to a message from us or contact:
The Pediatric Dentists
Phone: [Practice Phone Number]
Email: [Office Email Address]
Text Messaging Eligibility
By opting in to receive text messages, you represent that:
- You are at least 18 years old
- You are the owner or authorized user of the mobile telephone number provided
- You have authority to consent to receiving messages at that number
- The information you provide is accurate and current
If you provide a mobile number that belongs to another person, you represent that you have that person’s permission to provide the number and authorize communications.
You agree to notify us promptly if your mobile telephone number changes, is reassigned, is disconnected, or is no longer under your control.
Delivery of Text Messages
Text message delivery is subject to effective transmission by your wireless carrier and messaging service providers. Delivery is not guaranteed.
Messages may be delayed, blocked, filtered, duplicated, misdirected, or not delivered because of circumstances outside our control, including:
- Wireless carrier limitations
- Network availability or outages
- Device settings or compatibility
- Incorrect or outdated telephone numbers
- Messaging platform interruptions
- Spam filters or carrier filtering
- Other technical or operational issues
The Pediatric Dentists, wireless carriers, and messaging providers are not liable for delayed, failed, or misdirected messages to the extent permitted by law.
Privacy of Text Messages
Your use of our text messaging services is also governed by our Privacy Policy, available at:
We do not sell, rent, or share your mobile telephone number, SMS opt-in information, or text messaging consent with third parties or affiliates for their own marketing or promotional purposes.
We may provide limited mobile information to vendors that help us operate our messaging systems, deliver communications, provide technical support, or perform services on our behalf. These vendors may use the information only as necessary to provide services to The Pediatric Dentists.
Security and Sensitive Information
Standard text messaging is not guaranteed to be secure or confidential. Text messages may be viewed by anyone who has access to your telephone, wireless account, message backups, lock-screen notifications, or connected devices.
Do not send highly sensitive information through standard text messages, including:
- Social Security numbers
- Payment card information
- Banking information
- Passwords
- Detailed medical histories
- Detailed diagnoses or treatment information
- Insurance identification numbers
- Other information you would not want visible through ordinary text messaging
When necessary, our office may ask you to provide sensitive or detailed patient information through a more appropriate method, such as by telephone, in person, or through an authorized patient portal.
Parents and Legal Guardians
Because The Pediatric Dentists provides dental services to children, communications regarding a minor patient may be sent to the parent, legal guardian, or other authorized adult whose contact information is included in the patient’s records.
By providing contact information for communications regarding a minor, you represent that you are authorized to receive information and make decisions concerning that child, as applicable.
You are responsible for informing us of changes involving custody, guardianship, communication authority, or restrictions relevant to a minor patient’s care.
Email Communications
When you provide an email address, we may use it to respond to inquiries, provide requested information, send appointment-related communications, or deliver other communications consistent with your preferences and applicable law.
You may unsubscribe from promotional emails by following the unsubscribe instructions included in those messages. Administrative, patient-care, scheduling, billing, or legally required communications may still be sent when permitted.
Acceptable Use
You agree not to use our website, forms, communication services, or text messaging program to:
- Violate any applicable law or regulation
- Submit false, fraudulent, misleading, or impersonated information
- Harass, threaten, abuse, or harm another person
- Transmit malicious code, viruses, or harmful technologies
- Attempt to gain unauthorized access to our systems or accounts
- Interfere with the operation or security of the website
- Collect information about others without authorization
- Use automated tools to scrape, copy, overload, or disrupt the website
- Use the website or communication systems for unlawful or unauthorized commercial purposes
We may restrict or terminate access to the website or communication services when we reasonably believe these Terms have been violated or when necessary to protect patients, users, the practice, or our systems.
Website Content
We attempt to provide accurate and helpful information, but we do not guarantee that all website content is complete, current, accurate, or free from errors.
Dental services, office hours, providers, pricing, accepted insurance plans, promotions, policies, and availability may change without notice.
Information displayed on the website does not constitute a guarantee of treatment results, appointment availability, insurance coverage, reimbursement, or eligibility for a particular service.
Insurance and Payment Information
Any insurance, financing, pricing, or payment information displayed on the website is general information only.
Coverage, benefits, deductibles, copayments, limitations, exclusions, and reimbursement decisions are determined by the applicable insurance provider or benefit plan.
Patients and their parents or guardians remain responsible for charges not paid by an insurance provider, subject to applicable agreements and law.
Intellectual Property
Unless otherwise stated, the website and its contents—including text, logos, graphics, photographs, videos, designs, page layouts, and other materials—are owned by or licensed to The Pediatric Dentists and are protected by applicable intellectual property laws.
You may view and print reasonable portions of the website for your personal, noncommercial use. You may not reproduce, distribute, modify, republish, sell, license, or commercially exploit website content without prior written permission.
Third-Party Websites and Services
Our website may link to third-party websites or services, including appointment scheduling platforms, payment processors, patient portals, maps, social media websites, or educational resources.
We do not control and are not responsible for the availability, content, security, accuracy, terms, or privacy practices of independently operated third-party services.
Your use of a third-party website or service is governed by that provider’s own terms and privacy policies.
Disclaimer of Warranties
To the fullest extent permitted by law, this website and its content are provided on an “as is” and “as available” basis.
The Pediatric Dentists does not make warranties or representations that:
- The website will always be available, uninterrupted, secure, or error-free
- Website content will always be accurate, complete, or current
- Electronic communications will be delivered immediately or successfully
- The website will be free from viruses or harmful components
- Use of the website will produce any particular clinical or administrative result
Nothing in these Terms limits any warranty or right that cannot legally be excluded.
Limitation of Liability
To the fullest extent permitted by law, The Pediatric Dentists and its owners, dentists, employees, contractors, agents, website providers, communications providers, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or connected with:
- Your use of or inability to use the website
- Reliance on website content
- Delayed, failed, blocked, or misdirected communications
- Wireless carrier charges
- Unauthorized access to a device or communication
- Third-party websites or services
- Technical failures, outages, errors, or interruptions
This limitation does not apply where liability cannot legally be limited or excluded.
Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless The Pediatric Dentists and its owners, dentists, employees, contractors, agents, and service providers from claims, liabilities, damages, losses, and reasonable expenses resulting from:
- Your misuse of the website or communication services
- Your violation of these Terms
- Your violation of applicable law
- Information you submit without appropriate authorization
- Your infringement of another person’s rights
Changes to the Website or Messaging Program
We may modify, suspend, or discontinue any part of the website, online services, or text messaging program at any time.
We may also change the types of messages sent, supported carriers, communication vendors, short codes, long codes, telephone numbers, keywords, or program features.
We are not obligated to continue offering any particular website feature or communication method.
Changes to These Terms
We may update these Terms periodically to reflect changes in our website, services, technology, communication practices, or legal obligations.
The effective date at the top of this page indicates when these Terms were most recently updated. Your continued use of the website or services after updated Terms are posted constitutes acknowledgment of the revised Terms.
When required by law, we will request additional consent before applying material changes to an existing text messaging subscription.
Termination
You may stop using the website at any time. You may end text message participation by replying STOP.
We may suspend or terminate access to our website or communication services when necessary to comply with law, protect the security of our systems, prevent misuse, or enforce these Terms.
Governing Law
These Terms are governed by the laws of the state in which The Pediatric Dentists’ primary office is located, without regard to conflict-of-law principles.
Any dispute arising from these Terms or your use of the website will be handled in a court of competent jurisdiction located in that state, except where applicable law requires otherwise.
Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the greatest extent permitted, and the remaining provisions will remain in effect.
No Waiver
Our failure to enforce any provision of these Terms does not waive our right to enforce that provision or any other provision later.
Entire Agreement
These Terms, together with our Privacy Policy and any patient agreements, consent forms, financial policies, or other applicable practice documents, constitute the applicable agreement concerning use of this website and its communication services.
If these Terms conflict with a signed patient agreement, treatment consent, financial agreement, Notice of Privacy Practices, or another legally controlling document, the more specific or legally controlling document will govern the applicable matter.